Returns & Cancellations
We stand by our products and are happy to exchange any cork tainted Black Hills wine for a fresh bottle of the current vintage, of that wine. We need the bottle in question to be returned in person, with a receipt or record of the purchase having come from Black Hills Estate Winery. We do not replace bottles purchased from any other liquor merchants within Canada or internationally. We do not incur the cost to ship any replacement bottles or corked wine bottles back to the winery. We understand that our patrons across the country may not easily be able to return the questionable bottle in person, but our policy is in place to uphold our product quality assurance by testing the product in question, and also allows us to responsibly serve and sell wine within the parameters of our liquor license. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product. Please note we will only replace wine that has been purchased within five years of the current date.
Please ship wine to 4318 Black Sage Rd Oliver B.C. V0H 1T1.
For additional inquiries, contact the winery at 250-498-0666.